Payment & Cancellation
Clear and fair - here is how payment works, and what happens if plans change. Because every tour is hosted personally, advance notice helps us keep the day open for someone else.
Payment methods
You can pay securely by card through the booking confirmation we send you, or by another method we agree in writing. All prices are in euros (€). Your tour is reserved once your booking is confirmed by Markos.
Deposits & balance
For most day tours, full payment or a deposit is taken to confirm your reservation, with any balance settled before or on the day, as stated in your confirmation. Private and tailor-made experiences may require a deposit to secure your date.
Free cancellation
Free cancellation up to 24 hours before your tour. Cancel at least 24 hours before the scheduled start and you’ll receive a full refund - no questions asked.
To cancel or change a booking, contact us by email or WhatsApp as early as you can.
Late cancellation & no-show
- Cancellations made less than 24 hours before the start time are non-refundable.
- Not showing up at the agreed meeting point without notice is treated as a no-show and is non-refundable.
If we cancel
If we need to cancel or significantly change your tour - for example due to weather, sea conditions or safety - you may choose to reschedule for another date or receive a full refund. We’ll always try to offer an alternative first.
Refund processing
Approved refunds are returned to your original payment method. Depending on your bank or card provider, it can take several business days for the refund to appear.
Changing your booking
Need to adjust your date, time or party size? Get in touch and we’ll do our best to accommodate you, subject to availability. Small changes are usually no problem with reasonable notice.
Questions about this page?
Markos answers personally - just reach out and he'll help.